Privacy Policy

Effective Date: 01/01/2024

 We do not share your mobile information with third parties for marketing purposes.   For more details, please review our Privacy Policy. 

1. Introduction Twisted Coastal RV ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you opt-in to receive SMS communications from us and how we obtain your consent in compliance with government regulations.

2. Information We Collect When you subscribe to our SMS notifications, we may collect the following information:

• Your phone number
• Any messages exchanged between you and our SMS service
• Your preferences regarding SMS communications
• Your explicit consent to receive SMS messages as required by law

3. How We Use Your Information We use the information collected for the following purposes:

• To send you SMS notifications, including promotions, alerts, and transactional messages
• To comply with government SMS regulations regarding consumer consent
• To personalize and improve our SMS services
• To ensure compliance with applicable laws and regulations
• To provide customer support and respond to inquiries
•  We do not share your mobile information with third parties for marketing purposes.

4. Consumer Consent and Opt-In Mechanism

• By providing your phone number and opting in, you consent to receive SMS messages from us in accordance with government regulations.
• Your consent is obtained through a clear and conspicuous disclosure, and you must affirmatively opt-in before receiving any SMS communications.
• You may be required to confirm your opt-in via a reply message or other verification method as mandated by law.

5. Opt-Out Mechanism

• You can opt-out at any time by replying "STOP" to any SMS message received. After opting out, you will no longer receive further messages from us unless you re-subscribe.
• For assistance, you can reply "HELP" to receive support instructions.

6. Data Sharing and Disclosure We do not sell, trade, or rent your personal information. However, we may share your data with:

• Service providers that help us manage and deliver SMS communications
• Law enforcement or regulatory authorities if required by law
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. 

7. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

• We restrict access to personal data to authorized personnel only 
• We utilize systems that ensure encrypted security as well as monitor and control data sharing to prevent unauthorized access.

8. Data Retention We retain your phone number and related SMS communication data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect information from children under this age.

10. Changes to This Privacy Policy We may update this policy periodically. Any changes will be communicated by updating the "Effective Date" at the top of this page. Your continued use of our SMS services after changes are made constitutes acceptance of the revised policy.

11. Contact Us If you have any questions or concerns about this Privacy Policy, you can contact us at:

Twisted Coastal RV

812 N Commercial St

Aransas Pass TX 78336 

Info@TwistedCoastalRV.com

361-208-6554