In everything we do, we keep the customers experience, comfort, and safety as absolute first priority.
It is your responsibility to read the Rental Agreement. Failure to do so will not justify a refund or reimbursement. Booking with TCRV implies that you have read and agree with the rental agreement, the cancellation policy, and the delivery flexibility statement. Thank you for taking the time to go through the material, smooth sailing from here!
You are not insured to haul the RV's and have not paid for additional coverage for damages that would occur by doing so. Body damage on an RV puts it in the shop for a minimum of 6-8 months - please leave the liability on us. We keep our cost lower by not charging additional fees. This helps us get more families to the coast!
Reminder: Under no circumstance, at any time should a customer attempt to haul an RV or drive a motorhome. The units are set up and stabilized when delivered. At no point should they be moved without first contacting Twisted coastal RV at 281-309-2903. Situations that may qualify would be imminent danger of the unit such as fast rising tides, nearby fire, flash flooding, or by immediate order of law that can't wait for us to arrive. If a situation is so dangerous that you feel at risk - please leave and notify us immediately - we will retrieve it.
